The wonders of Sophie, undertakes to ship the orders upon receipt of payment on the online site: www.lesmerveillesdesophie.fr
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Orders are prepared on weekends, Tuesday evening, Wednesday and Friday evening.
The delivery time will be within 3 to 5 working days, the wonders of Sophie will not be responsible if the time is extended due to the periods of holidays, strikes, public holidays or any other reasons related to the carrier, the wonders of Sophie apologize in advance. For any possible delays, Les Merveilles de Sophie will ask you to contact the carrier concerned.
Shipments will be made by post or Colissimo , you will be informed by email, SMS or on our site '' The wonders of Sophie '' directly from the departure of the package as well as its delivery.
The exact shipping costs are determined at the order summary level based on the number of items, type, weight and volume of all items in the basket.
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Cancellation and refund
Article L.216-2
In the event that the professional fails to fulfill his obligation to deliver the goods or provide the service on the date or at the expiration of the period provided for in the first paragraph of Article L.216-1 or, failing this no later than thirty ( 30) days after the conclusion of the contract, the consumer may terminate the contract, by registered letter with acknowledgment of receipt or in writing on another durable medium, if, after having ordered, under the same terms, the professional to '' carry out the delivery or provide the service within a reasonable additional period of time, the latter has not been executed within this period. The contract is considered to be terminated upon receipt by the professional of the letter or writing informing him of this resolution, unless the professional has been performed in the meantime.
Article L.216-3
When the contract is terminated under the conditions provided for in article L.216-2, the professional reimburses the consumer for all the sums paid, at the latest within fourteen (14) days following the date on which the contract was concluded. denounced.